BOSE FREQUENTLY ASKED QUESTIONS
1. Where can I find iFuture’s Bose Malaysia retail Store?
There are 4 Bose retail outlets in Malaysia that are located at 1 Utama, Bangsar Shopping Centre, Queensbay Mall Penang and City Junction Penang.
2. Where can I buy Bose Speakers?
You may purchase Bose speakers online on our ifuture website or visit any of the 4 Bose retail stores listed above.
3. Where can I buy Bose Speakers in Malaysia?
Aside from our Bose retail store and online website, you can also find Bose speakers at Harvey Norman, Atlas, Flash Gadgets and Bose official store on Shopee or Lazada.
4. Where is Bose made from?
Bose’s products are made in the United States, Mexico, China, and Malaysia, among other places.
5. Where are Bose from?
Bose is from Massachusetts, United States. The company was established by Amar Bose in 1964 and is based in Framingham, Massachusetts.
6. What is Bose Malaysia tagline? Are they the same as Bose international?
iFuture plans to infuse life into the market by constantly introducing reputable, high quality and state-of-the-art consumer lifestyle products that modernized the way of living. We are the premium reseller of Bose in Malaysia. Our Bose products are the same as Bose international.
7. Does Bose speaker have Google translate?
Bose products in Malaysia does not support any Alexa or Google Assistant function.
8. Can I use a Bose speaker to translate English to Malay, or Malay to English?
As mentioned above, Bose Malaysia does not support any Alexa or Google Assistant therefore the translate function is not available.
9. Can I use Google Meet with Bose speaker?
You may connect Bose speaker to your device and use Google Meet.
10. Can I check the weather forecast with Bose speaker?
As mentioned above, Bose product in Malaysia does not support any Alexa or Google Assistant function.
11. Can I use Bose speaker with discord?
Yes, but it is not advisable. However, the quality of the experience—specifically, synchronisation between audio and video—may be compromised due to various signal processing technologies implemented in the speakers. This is true, especially when using Bluetooth as your input. For better synchronisation and lower latency, we recommend you use Auxiliary or USB Audio inputs.
12. Can I connect Bose speaker to my smart home setup?
As mentioned above, Bose Malaysia does not support any Alexa or Google Assistant. Therefore, it does not support the smart home setup too.
13. Does Bose have mobile apps for its speakers?
We have the Bose Music App. The Bose Music app lets you control multiple Bose smart speakers and soundbars.
14. How to connect Bose speaker to TV?
Bose TV Speaker is designed for use with almost any TV with an optical audio output (optical cable included) or HDMI-ARC connectivity (HDMI cord sold separately). If you have such a TV, connect your TV with an HDMI cable.
For further setup guide, you may refer to Bose support videos here: https://www.youtube.com/watch?v=kgdngzBLzSM
15. How to connect Bose Bluetooth speaker to TV?
You can connect Bose Bluetooth Speaker to TV via connecting audio jack (If it comes with an audio jack).
16. How to connect Bose TV speaker to smart TV?
The simplest way to connect to your smart TV is via the supplied HDMI cable to your TV. If your TV has an HDMI-ARC or HDMI-eARC connection, you should use that connection. If your TV does not have an HDMI connection, then you should connect the Bose speaker to the TV using the optical cable. Please note that only selective TV/Smart TV can connect.
17. How to connect Bose Bluetooth speaker to TV with AUX cable?
Yes for certain Bose Bluetooth speakers. You can pair the speaker with the TV if it has Bluetooth. You can connect the speaker to the aux input if it has analogue audio or headphone out, and the TV to the aux input if it has optical audio or headphone out.
18. How to connect Bose speaker to TV with HDMI?
Refer to the setup guide on how to connect your speaker to a TV with HDMI.
https://www.youtube.com/watch?v=kgdngzBLzSM
19. How to connect Bose headphones to PC?
If the Bose headphones have Bluetooth or AUX cable, you may pair and connect them via Bluetooth.
20. How to play music with Bose Speaker?
Most of the Bose speakers has Bluetooth® connectivity, so you can listen to what you want when you want. Press the “Bluetooth” button on the remote to pair a device and wirelessly play music and podcasts.
You can also stream your music using Spotify, Apple Airplay 2 etc.
21. How to charge Bose Soundlink mini with USB?
You can charge the Bose Soundlink mini using the USB-C cable.
22. How to pair Bose Bluetooth headphones?
First, make sure your headphones are turned on with a single press of the upper button on the back of the right earcup. Next, press and hold the power button for 3 seconds to put the headphones into pairing mode. Please note, if this is your first time connecting the headphones, they will automatically turn on in this pairing mode. Voice prompts will provide you with additional guidance. We recommend that you use the Bose Music app to complete the pairing process. However, you can also use the Bluetooth settings on your device.
23. Are Bose speakers’ water-resistant?
Not all Bose speakers are water-resistant. For example, the Bose Soundlink Micro Bluetooth Speaker, Bose Soundlink Revolve is water-resistant.
24. What is the battery life of Bose Portable speakers?
Bose portable speakers typically have up to 12-17 hours of battery life. However, the Bose Soundlink Micro has up to 6 hours of battery life.
For further information and any related questions, you may contact Bose Malaysia service centre.
Bose Service Centre @ Plaza Sentral:
Plaza Sentral, Unit 3B-G-3, Ground Floor, Block 3B, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Phone: 03-2733 4895
Bose Service Centre @ E-Gate, Penang
Lot No. 1-02-31, 1, Lebuh Tunku Kudin 2, 11700 Gelugor, Pulau Pinang
Phone: 04-608 3345


